COGNEX
Case Study:
Self-Serve Reporting
with SAP Analytics
Cloud
Increasingly Complex Industry
Breakthrough Reporting Capabilities Elevate Caliber of Service
Location
Kennesaw, GA
Products/Services
Motor Vehicle Accident and Workers Compensation Account Management Company
Industry
Healthcare
Employees
150
Location
Kennesaw, GA
Products/Services
Motor Vehicle Accident and Workers Compensation Account Management Company
Industry
Healthcare
Employees
150
Featured Solutions and Services:
SAP Analytics Cloud
In the intertwined world of hospitals, patients, employers, government regulators, insurers, and workers’ compensation practitioners, information is king – along with the speed of delivery. Accelerated Claims is now living up to their name in unprecedented ways. That’s particularly true through much better and more timely reporting to all parties involved in the estimated 16,000 hospital admissions associated with the motor vehicle accident claims they handle each month. Many involve multiple liabilities and take months or even years to fully assess, administer and manage through to compensation payouts.
Before:
Challenges and Opportunities
- Time-consuming manual processes require extensive IT involvement to produce reporting constituents need to fully understand details and status associated with complex workers’ comp claims
- Data errors, slow turnaround, and other shortcomings lead CFO to explore better ways to meet evolving customer expectations while streamlining the internal approach
- Home-grown “solution” with spreadsheets falling short due to higher demand and mounting costs
Why SAP and VantagePoint
- SAP Gold Partner VantagePoint tapped in 2018 to help solve “business problem” instead of leading technical migration; they endorsed SAP Analytics Cloud for mainstay reporting capabilities
- Solution mapped with minimal customization “to how we do business” relative to client needs
- Looking to cost-effectively establish best practices in reporting to elevate value and caliber of services
After:
Value-Driven Results
- No need for IT involvement in producing reports on everything from admissions and gross charges to how the company performs its claims services; automating and enabling on-demand access anywhere
- Consolidating and streamlining overall reporting processes into time savings internally and greater value externally to customers; “our salespeople even leverage the reporting in their communications”
- Showcasing our business acumen, not just producing reports, so customers are always fully apprised
- Internal users adapting well, embracing new capabilities, as customers rave about the new reporting
5
Number of days in time savings ACI is now achieving each month
16,000
Number of monthly hospital admissions associated with ACI claims processing
Customer Testimonials
“SAP can handle any size organization. They enable our business to support customer reporting without heavy reliance on our small IT staff. This level of cloud-based analytics is an absolute game-changer.”
JANE SIDLER
Chief Financial Officer, Accelerated Claims Services
Customer Testimonials
“SAP can handle any size organization. They enable our business to support customer reporting without heavy reliance on our small IT staff. This level of cloud-based analytics is an absolute game-changer.”
JANE SIDLER
Chief Financial Officer, Accelerated Claims Services
